Last updated: 07.10.2025
Advanced Ground Solutions (“we,” “our,” or “us”) values your privacy and is committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://advancedgroundsolutions.com.au, engage our services, or interact with our marketing campaigns.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information
When you contact us, request a quote, or use our services, we may collect your name, email address, phone number, company details, and project information.
- Usage Data
Through analytics and advertising platforms, we may collect information such as your IP address, browser type, device details, referring website, pages visited, and the time and date of visits.
- Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance website performance, personalise your experience, and measure advertising effectiveness.
2. How We Use Your Information
We may use your information to:
- Provide, manage, and improve our services
- Respond to enquiries, quotes, and customer support requests
- Deliver relevant advertising through Google Ads, Bing Ads, and other platforms
- Analyse website performance using Google Analytics and other tools
- Send you service updates or marketing communications (where you have provided consent)
- Maintain our internal records through our Customer Relationship Management (CRM) systems
3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: such as hosting, CRM, analytics, and marketing platforms that help us operate efficiently
- Advertising Platforms: including Google and Microsoft (Bing) to deliver relevant ads and measure performance
- Legal and Regulatory Authorities: if required to comply with applicable laws or protect our rights
- Business Transfers; in the event of a merger, acquisition, or restructuring
4. Cookies & Online Advertising
We use cookies and third-party tools (including Google Analytics, Google Ads, and Bing Ads) to:
- Track website performance and usage trends
- Measure the effectiveness of our marketing campaigns
- Deliver targeted ads based on your browsing behaviour
You can manage or disable cookies in your browser settings. Google also offers an opt-out for Analytics here.
5. Data Security
We take appropriate measures to protect personal information against unauthorised access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of the information we hold about you
- Request correction or deletion of your personal information
- Opt out of receiving marketing communications at any time
- Object to or restrict certain data processing activities
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the new “Last Updated” date.
9. Contact Us
For any questions, concerns, or requests about this Privacy Policy, please contact us at:
Advanced Ground Solutions
Email: mgjohn@agsaustralia.com
Phone: 0419 440 037
Website: https://advancedgroundsolutions.com.au
